AI in Insurance: Why Auditability & Human Decisioning are Non-Negotiable | Advisor Series
In this episode of the StitchStudio Advisor Series, we sit down with an experienced insurance executive with over 30 years in audit, accounting, and carrier operations to explore how AI is transforming underwriting, governance, and decision-making.
What does responsible AI look like in insurance?
In this episode of the StitchStudio Advisor Series, we sit down with Wim Schaffers, an experienced insurance executive with over 30 years in audit, accounting, and carrier operations to explore how AI is transforming underwriting, governance, and decision-making.
This conversation focuses on a critical—but often overlooked—aspect of AI in insurance: auditability, traceability, and the role of human judgment.
What You’ll Learn
• Why audit trails and traceability are essential for AI in regulated environments
• How AI Agents can support underwriting without replacing human decision-making
• Where AI is creating real opportunity in audit and governance functions
• Why most insurance technology still struggles with legacy complexity
• What separates true AI platforms from simple workflow automation
Key Insight
AI in insurance should not replace decisions—it should improve them.
As discussed in this conversation, the most effective approach is one where AI provides structured, complete information to decision-makers, while maintaining transparency and accountability through clear audit trails.
About the Advisor
Wim Schaffers brings over 30 years of experience in insurance, spanning audit, advisory, and executive leadership roles. He spent the majority of his career at EY, working closely with insurance clients across accounting, governance, and operational transformation, before moving into a CFO role at a growth-stage insurance company.
His perspective bridges financial oversight, regulatory requirements, and real-world insurance operations—making him a key advisor in shaping how AI can be responsibly deployed in the industry.
The Advisor Series highlights the industry leaders helping shape StitchStudio and the future of AI in insurance operations.
